Meet the Leaders

Gabriela Jimenez

Gabriela, Team Leader (Nursing & Intensive Care)
Gabriela is an Argentinian registered nurse with a strong background in high-needs and intensive care. She worked at Hospital Garrahan—one of Argentina’s foremost paediatric hospitals supporting children in critical condition. This experience honed her calm, clinical decision-making under pressure and her ability to coordinate multidisciplinary care. At Abu Care, Gabriela leads by example: she mentors support workers, sets clear protocols, and partners with clients and families to deliver safe, person-centred support.

Strengths & focus areas

Complex care (high-needs, ICU-level routines adapted for the community)
Care planning, risk assessment, and escalation pathways
Medication prompts/monitoring within scope and best-practice infection control
Manual handling coaching and training of staff
Building consistent, culturally aware teams that follow client routines and goals

Cielo Pineros

With background in politic science and sociology her experience working with vulnerable populations in Colombia has made significant contributions to the fields through her dedicated research, advocacy, and project management..Her ability to lead and inspire others has been instrumental in our collective efforts to make a difference in the lives of Australian vulnerable people.

She is able to identify problems and find creative solutions with Effective conflict resolution skills helping to maintain a positive and productive work environment.

Ivonne Torres

Ivonne leads our team with a calm, quality-driven approach. She oversees training and inductions for new employees and monitors client care through regular check-ins, documentation reviews, and coaching. With 6+ years’ experience as a Support Worker and a medical background as a General Practitioner in Colombia and Spain, Ivonne bridges clinical insight with person-centred community support.

Strengths & focus areas

Onboarding and competency sign-offs (manual handling, infection control, documentation)
Care quality monitoring: home visits, care-plan reviews, incident follow-ups, and continuous improvement
Clear, empathetic communication with clients, families, and multidisciplinary teams
Risk awareness and safeguards that promote safety, dignity, and independence
Bilingual (English–Spanish)* and culturally responsive care

Ivonne is organised, compassionate, and solution-oriented—building confident teams and consistently lifting the standard of care for every client.