Meet the Leaders
Meet the Leaders
Camila Rincón
Camila Rincón is one of our Coordinators at Abu Care Services. She holds a Diploma in Psychology and has a background in Human Resources, bringing both clinical insight and strong organisational skills to her role.
Camila also has hands-on experience as a Support Worker, assisting clients with high needs and complex care requirements, which allows her to deeply understand participant needs and frontline challenges. As a Coordinator, she oversees rostering, ensures the right staff-to-client match, maintains service quality and compliance, and supports both families and team members with clear communication and problem-solving.
Camila is highly organised, empathetic, and committed to delivering consistent, person-centred care in line with Abu Care’s values. She is also a very cheerful person who loves music and is known for her beautiful smile, bringing warmth and positive energy to both clients and the team.
Camilo Rodriguez
Camilo Rodríguez is currently a Coordinator at Abu Care Services, bringing a strong background in psychology and community support to his leadership role.
He holds a Bachelor’s Degree in Psychology from his country of origin, as well as a Diploma in Community Services, which complements his extensive experience in the disability and mental health sectors. Camilo is highly experienced in mentoring and supporting clients with mental health and psychosocial needs, helping them develop emotional regulation, resilience, and greater independence.
As a Coordinator, he supports staff, oversees service delivery, and ensures participants receive consistent, high-quality, person-centred care. He is known for his excellent communication and active listening skills, his calm and patient approach, and his strong problem-solving abilities. Camilo builds meaningful, trusting relationships with participants and team members, consistently demonstrating empathy, professionalism, and leadership.
Ivonne Torres
Ivonne leads our team with a calm, quality-driven approach. She oversees training and inductions for new employees and monitors client care through regular check-ins, documentation reviews, and coaching. With 6+ years’ experience as a Support Worker and a medical background as a General Practitioner in Colombia and Spain, Ivonne bridges clinical insight with person-centred community support.
Strengths & focus areas
- Onboarding and competency sign-offs (manual handling, infection control, documentation)
- Care quality monitoring: home visits, care-plan reviews, incident follow-ups, and continuous improvement
- Clear, empathetic communication with clients, families, and multidisciplinary teams
- Risk awareness and safeguards that promote safety, dignity, and independence
- Bilingual (English–Spanish)* and culturally responsive care
Ivonne is organised, compassionate, and solution-oriented—building confident teams and consistently lifting the standard of care for every client.
Carolina Acuña
Carolina Acuna is currently our Activities and Leisure Coordinator at Abu Care Services, where she leads the planning and delivery of engaging and meaningful programs for our participants. She has a background in Organisational Business and has also completed a Certificate III in Individual Support, combining strong organisational skills with practical industry knowledge.
Carolina coordinates all outgoing community activities as well as in-house programs, ensuring they are inclusive, well-structured, and aligned with participants’ individual goals. She oversees activity groups with confidence and charisma, creating positive and dynamic environments. With previous experience as a Support Worker providing social support and personal care, she brings empathy, hands-on understanding, and a deep commitment to quality in her work.
Carolina is highly organised, attentive, creative, and full of innovative ideas that enrich the experiences of both clients and the team